FREQUENTLY ASKED QUESTIONS

Find answers to common questions about our services.

Fire Alarms

What types of fire alarm systems do you offer?

We offer conventional, addressable, and wireless fire alarm systems tailored to your needs.

How often should my fire alarm be serviced?

Fire alarms should be serviced at least twice a year to ensure optimal functionality.

What standards do your fire alarm installations comply with?

Our installations comply with British Standard BS 5839-1 for fire detection and alarm systems.

Do you provide 24/7 emergency support for fire alarm systems?

Yes, we offer round-the-clock support for all fire alarm systems under our care.

Can you upgrade an existing fire alarm system?

Absolutely. We can assess your current system and provide recommendations for upgrades.

Fire Extinguishers

What types of fire extinguishers do you provide?

We supply foam, CO2, powder, and wet chemical extinguishers for different fire risks.

How often do fire extinguishers need to be serviced?

They must be serviced annually by a qualified professional.

Do you offer fire extinguisher training?

Yes, we provide comprehensive training on proper fire extinguisher use.

Can you perform fire extinguisher refills?

Yes, we offer refilling and recharging services for all extinguisher types.

How do I know which fire extinguisher type I need?

Our experts can perform a risk assessment and recommend the appropriate extinguisher for your premises.

Emergency Lighting

What is emergency lighting, and why is it important?

Emergency lighting provides illumination during power outages, ensuring safe evacuation.

How often should emergency lighting be tested?

Monthly function tests and an annual full-duration test are required.

Do you install emergency lighting systems?

Yes, we design and install compliant emergency lighting systems for all types of premises.

What regulations govern emergency lighting?

Our systems comply with BS 5266-1 for emergency lighting standards.

Can you upgrade outdated emergency lighting?

Certainly, we can upgrade your system to modern, energy-efficient LED options.

Fire Compliance

What is a fire risk assessment?

A fire risk assessment identifies fire hazards, evaluates risks, and provides recommendations to improve safety.

Who is responsible for fire compliance in a building?

The “Responsible Person” or duty holder is accountable for ensuring compliance with fire safety regulations.

Can you help with fire safety audits?

Yes, we provide professional audits to ensure compliance with current regulations.

What is included in your fire compliance services?

Our services include risk assessments, equipment inspections, training, and guidance on legal requirements.

How often should fire compliance checks be performed?

Fire compliance checks should be reviewed annually or after significant changes to the premises.

CCTV Systems

What types of CCTV systems do you provide?

We offer IP cameras, analog systems, and hybrid solutions for all property types.

Do your CCTV systems support remote access?

Yes, our systems allow remote viewing via smartphone, tablet, or PC.

Can I upgrade my existing CCTV system to modern standards?

Yes, we can upgrade your system to include higher-resolution cameras and advanced features.

Do you offer maintenance for CCTV systems?

Yes, we provide regular maintenance to ensure your system operates effectively.

Are your CCTV systems GDPR-compliant?

Absolutely, we ensure our systems comply with data protection and privacy regulations.

Intruder Alarms

What types of intruder alarms do you install?

We install wired, wireless, and hybrid systems tailored to your needs.

Are your intruder alarms monitored?

Yes, we offer monitoring services to ensure prompt response to alerts.

How often should my intruder alarm be serviced?

Annual servicing is recommended to maintain reliability.

Do you offer smartphone integration for intruder alarms?

Yes, our systems can be controlled via smartphone apps for convenience.

Can you upgrade an old intruder alarm system?

Certainly, we provide system upgrades to incorporate modern technology.

Door Access Systems

What types of door access systems do you install?

We install keycard, keypad, biometric, and intercom-based access systems.

Can I integrate door access systems with other security measures?

Yes, our systems integrate seamlessly with CCTV and intruder alarms.

Do you provide maintenance for door access systems?

Yes, regular maintenance ensures your system remains secure and functional.

Can I control door access remotely?

Yes, many of our systems include remote management features.

Are your door access systems GDPR-compliant?

Absolutely, we design systems with data protection in mind.

Network and Fibre

What networking solutions do you offer?

We provide structured cabling, fibre optic installations, and wireless network setups.

Do you offer maintenance for network and fibre systems?

Yes, we provide maintenance to ensure your network operates efficiently.

Can you upgrade an existing network infrastructure?

Yes, we can modernise your network for improved speed and reliability.

What industries do you serve with network and fiber solutions?

We serve a wide range of industries, including commercial, industrial, and residential clients.

Do you install secure networks for sensitive data?

Yes, we design and install networks with robust security measures.